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Position Title: Program Manager – Sarasota County

Supervisor: Director-RRH & Stabilization Services

Location: Sarasota, FL

Work Schedule: Full Time

SUMMARY: The Program Manager is responsible for the administration and management of the rapid rehousing and stabilization services provided at their assigned location. This may include programs supported through Federal, State, local, and private resources. Regardless of the funding source the Program Manager is responsible for ensuring services are delivered consistent with a housing first model, and best practices, community standards, identified regulations and contract requirements. The population includes low and very low-income families and individuals experiencing homelessness, many who have no income, who are prioritized through the community established Coordinated Entry System and identified as the most vulnerable and at risk for remaining homeless longer without the housing intervention - rapid rehousing. The Program Manager will play a primary role in establishing policies and procedures, hiring, training and supervising staff, and initiating operations with the support of the Director of the RRH&SS Programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Exercises independent discretion in managing department, including recruiting, hiring, training, and evaluating program staff

· Conduct and coordinate outreach activities with the VA, public agencies and community based organizations, including local VA, Veterans Health Administration, Veterans Benefit Administration and others

· Develop new and expand existing collaborations with local organizations offering services to Veteran Families to ensure increased access to the Program

· Develop and implement program policies and procedures for case management, outreach, and temporary financial assistance in a manner consistent with the program mission and requirements

· Work with case management staff and provide leadership, guidance, and oversight in program implementation and service delivery

· Research and develop protocol to assist clients in accessing Veteran-specific benefits from federal, state and local sources

· In collaboration with Lead and Partner Agencies develop policies and procedures to oversee HMIS data quality, export and other required report elements as set forth in the Program Guide

· Coordinate with Program staff to ensure Program compliance

· Review and approve all intake files for program eligibility

· Coordinate with Program staff to ensure all client case files meet Program and agency documentation requirements

· Review and approve all financial assistance requests prior to payment

· Coordinate with Program staff to ensure financial assistance packets are completed quickly to ensure prompt assistance payments. Perform corrections or obtain information as needed

· Conduct case reviews with case managers; coordinate and participate in monthly collaborative Program meetings

· Implement and train staff on best case management and trauma-informed practices, including PTSD screening

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

· Able to speak, write and understand English

· Possess basic computer skills

· Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups

· Flexible work schedule including evenings, nights, weekends and holidays

· Ability to set appropriate limits, work under deadlines and multi-task

· Ability to organize, prioritize, self-motivate, and deliver results

· Excellent communication and listening skills

· Possess strong work ethics

· Successfully pass Law Enforcement background screening.

· Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business.

· Must have reliable transportation

· Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process

· Mission-driven attitude supplemented with integrity and passion

· Adherence to the highest ethical standards, personally and professionally

· A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance

· Evidence of deep alignment with the Society of St. Vincent de Paul South Pinellas Inc. Mission and Values

EDUCATION AND EXPERIENCE:

· This position requires a minimum of a Master’s degree in Social Work, related field

· 4 years of experience in program coordination, supervising staff, counseling, case management and/or crisis intervention with homeless and at-risk families and/or individuals in crisis

· Must be able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts and activities

· Must be proficient with data management and information systems and have basic knowledge of Excel, PowerPoint, and Outlook

· Must demonstrate excellent interpersonal skills and possess the ability to interact effectively with other agencies and service providers

· Candidate must be able to work in a fast-paced environment and understand the issues that are faced by low-income populations

· Must have a valid driver’s license as this job requires driving company vehicle

· Veterans preferred

St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace.  EEO/ADA/DFWP Employer.


Position Title: Administrative Assistant

Supervisor: Program Manager

Location: Sarasota

Work Schedule: Full Time

SUMMARY: The Administrative Assistant provides office services by implementing administrative systems, procedures, and policies. This position will also provide general administrative and clerical support including mailing, scanning, faxing and copying to management of all projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Maintain an electronic and hard copy filing system

· Open, sort and distribute incoming correspondence

· Perform data entry and scan documents

· Manage the calendar for Program Manager when necessary

· Assist in resolving any administrative problems

· Assist with answering questions from customers/public regarding services

· Prepare and modify documents including correspondence, reports, drafts, memos and emails

· Schedule and coordinate meetings, appointments and travel arrangements for Managers

· Maintain the office supplies for department

· Complies with all applicable training requirements

· Complies with all company safety, personnel and operational policies and procedures

· Complies with work schedule to ensure effective operations of Agency programs

· Contributes positively as a member of a productive and cooperative team

· Performs other duties as necessary to fulfill the Society of St. Vincent de Paul, South Pinellas Inc. Mission

EDUCATION/EXPERIENCE/ABILITIES

· Associates or Bachelor’s Degree is preferred for this position (A comparable amount of training, education or experience may be substituted for the above minimum qualifications)

· At least two years of hands on administrative support experience

· Must be able to multi-task

· Must be able to keep all program and client information under strict confidence

· Must be able to follow through to completion on projects with strict deadlines

· Ability to prioritize projects and strong problem solving skills

· Good research skillsets with strong attention to detail

St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace.  EEO/ADA/DFWP Employer.


Position Title: Housing Specialist

Supervisor: Program Manager

Location: Sarasota

SUMMARY: The Housing Specialist I shall provide direct services to enable eligible clients to locate affordable, safe and sanitary housing. The Housing Specialist will network with owners and managers of housing units, and maintain a list of landlords that can readily assist our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for RRH program

· Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards

· Maintain linkage between Agency, landlord and client

· Develop and maintain (i.e., update) a database/listing of available housing stock for clients

· Responsible for coordinating and/or performing Housing Inspection

· Makes referrals to agencies and departments for the resolution of applicant housing issues

· Investigates tenant and owner complaints and conducts follow-up visits

· Makes appropriate referrals for assistance when client’s needs cannot be met

· Maintains required client, legal and administrative record and statistical data as required by SVdPSP and program funders including use of HSMIs

· Responsible for collecting all necessary documentation for client files

· Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager

· All other duties as assigned

· Demonstrates a commitment to serve all people with respect and compassion

· Works in a spirit of cooperation with all external and internal stakeholders

· Valid Florida driver’s license and clean driving record if driving an agency vehicle or a personal vehicle for company business.

EDUCATION/EXPERIENCE/ABILITIES

· This position requires a minimum a Bachelor’s degree in Social Work or related field

· Minimum two years’ experience serving homeless or at-risk families and/or individuals in crisis

St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace.  EEO/ADA/DFWP Employer.


Position Title: Case Manager III

Supervisor: Program Manager

Location: Sarasota

SUMMARY: The Case Manager III provides assessment, monitoring, planning, linkage and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for Veteran Families Program. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for veterans and their families. Individual will effectively maintain and manage assigned caseload contingent on needs, strengths, abilities, and preferences of the individual served

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran population

· Assess the individual's strengths, needs, abilities and preferences to assist in the development of housing goals

· Design and carry out a Housing Stability Plan for each household

· Monitor progress daily and maintain accurate documentation of progress towards goals and services provided

· Enforce program rules and procedures to ensure compliance with all government and contract regulations

· Facilitate the move to transitional and/or permanent, independent housing, when appropriate.

· Utilize HSMIS for data collection/case record

EDUCATION/EXPERIENCE/ABILITIES:

· This position requires a minimum a Bachelor’s degree in Social Work or related field

· Minimum two years’ experience serving homeless or at-risk families and/or individuals in crisis

· Must have a valid driver’s license and clean driving record

· Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA

· Ability to form partnerships in the community and seek out community resources

St. Vincent de Paul South Pinellas, Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace.  EEO/ADA/DFWP Employer.